Payment

No.77 Ltd accepts the following forms of payment:
PayPal / Credit Card (Over the phone orders)

Shipping and Handling:

Orders placed Monday through Friday (excluding holidays) are shipped same day if ordered before 1pm (GMT). Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). Please note we only ship inside of the UK. 

Rates:

UK
DPD 24-48hr 24-48 Hours – Tracked and Signed £3.50

 

Notice: DPD require a signature upon delivery. You will receive a notification through e-mail and/or text if you provide your mobile number prior to delivery letting you know when you can expect your delivery, if you are not going to be in you can choose to leave in a safe place, re-arrange delivery for a more convenient date or leave with a neighbour. No.77 Ltd is not responsible for updating the status of the parcel. The notification will come through as “No77”. 

Returns

We do not accept returns. You can contact No.77 Ltd by email at info@no77hair.co.uk, faulty or damaged goods will be replaced or refunded. Your replacement or refund is subject to you returning the original product. If a refund is required it will be provided via which ever form of payment used in the transaction. The original shipping cost will not be refunded.

Terms & Conditions

No.77 Ltd are the UK distributor for Mr. Smith. All payments made will be made direct to No.77 Ltd.

No.77 Ltd reserves the right to change prices set on our website at any time without notice.  We make every effort to package your purchase carefully to avoid any damage incurred during postage. If however your purchase is badly damaged in transit please send us a photo to info@no77hair.co.uk for an application of replacement. If you application is accepted, we will replace your purchase in an identical product upon receiving the return of the original damaged product. The purchaser in the event of a replacement will incur all postage costs. If your purchase is part of a limited edition or we no longer have stock of the specific product we may not be able to offer of a replacement product or refund.

Online Security:

If you have any questions regarding our security policy, please contact our customer support centre at info@no77hair.co.uk

Privacy Policy:

No.77 Ltd is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. No.77 Ltd uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from No.77 Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Need more help?

Please feel free to contact us with any questions.

Email: info@no77hair.co.uk

Tel: 01279 44 22 11